- Manufacturing Capabilities & Quality
- Ordering, Sampling & Pricing
- Production, Logistics & Payment
Manufacturing Capabilities & Quality
Q: What types of knitwear can you produce?
A: We produce a wide range of knitwear including men's, women's, and kids' sweaters, cardigans, pullovers, and fully custom knit designs.
Q: What gauge sizes can you knit?
A: We have the capability to knit a full range of gauges, from fine 16GG to chunky 3GG, to meet various texture and weight requirements.
Q: Do you offer OEM & ODM services?
A: Yes, we provide full OEM & ODM services. From yarn sourcing and design development to knitting, finishing, and final packaging, we offer a complete one-stop solution.
Q: Do you offer packaging customization?
A: Yes, we offer full branding customization, including custom main labels, care labels, hangtags, polybags, and branded packaging boxes.
Q: What quality certifications do you have?
A: We are committed to high standards and sustainability. We hold certifications such as GOTS, OEKO-TEX® STANDARD 100, RWS, and OCS.
Q: Do you have a dedicated QC process?
A: Yes. We have a professional QC team that strictly inspects every stage: raw materials, sampling, knitting, linking, washing, and final packing.
Ordering, Sampling & Pricing
Q: How do we start an order?
A: The process is simple: 1. Send Design/Idea → 2. Confirm Yarn & Price → 3. Sampling → 4. Bulk Production → 5. Shipment.
Q: Can you help develop designs if we only provide ideas or references?
A: Yes. Simply share your idea, sketch, photo, or inspiration board with us. Our design team will help translate your vision into a finished product.
Q: What is your MOQ for custom knitwear orders?
A: We keep our MOQ flexible to support new brands. Typically, it is 60 pcs per color, with 3–4 colors per style.
Q: Can we order a small trial batch before bulk production?
A: Yes, we support small trial orders with flexible MOQs to help you test the market or quality.
Q: Do you charge sample fees?
A: We usually do not charge sample fees for sincere inquiries to encourage partnership.
Q: How long does sampling take?
A: Sampling typically takes around 7 days, depending on the complexity of the design and yarn availability.
Q: How do you calculate pricing?
A: Pricing is calculated based on yarn composition, knitting gauge, design complexity, order quantity, and specific accessories/packaging requirements.
Production, Logistics & Payment
Q: What is your bulk production lead time?
A: Bulk production normally takes 30–40 days after sample approval, depending on the garment complexity and order volume.
Q: How do you ensure on-time delivery?
A: We ensure punctuality through precise production planning, maintaining a stable yarn supply chain, and providing weekly progress updates to our clients.
Q: Which payment terms do you accept?
A: We accept T/T (Telegraphic Transfer), L/C (Letter of Credit), and other internationally standard payment methods.
Q: Which shipping methods do you offer?
A: We offer flexible shipping options including sea freight, air freight, and express courier (DHL/UPS/FedEx), or we can ship directly to your appointed forwarder.
Q: Can you help arrange shipping if we don't have a forwarder?
A: Yes. We work with reliable long-term logistic partners and can quote competitive shipping rates to handle the delivery for you.
Q: What if we find quality issues after receiving the goods?
A: We stand by our quality. If any quality issue arises, we have a clear after-sales protocol to verify the problem and offer solutions such as remaking, repairing, or compensation.
Need more specific details for your project?
Contact our dedicated support team for expert consultation. We guarantee a prompt, detailed response.
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